Policies

Sasha’s International, Inc. is committed to keeping your contact information private. When you place an order with us, you can have peace of mind knowing that your information is safe with us, and is only used in fulfilling your order.

If you have any problems with your order of Clean-All Heavy Metals® Hand & Body Soap, please contact us within 14 days of receiving your order at 1-800-757-8141.

1. To Contact us about an order click the Contact Us link above to send us an email or call us at 800-757-8141.

2. Please provide your Order Number. This number was emailed to you when you placed the order with us. If you cannot find the order number, you can also use the Tracking number provided on the box you received, or the address that we shipped to.

3. Please let us know what issue you are having, and we will work quickly to resolve it. Please allow up to 24 hours for a response if contacting us via email.